ave you ever questioned the importance of a Positive Attitude?
Most of the time, we take positive attitudes for granted. That is until we come in contact with or are served by an employee with a bad attitude. Then positive attitude is everything.
Are your employees making the most of every contact with your customers?
Every customer interaction is an opportunity to connect that customer to your company, eventually turning that customer into a client. The more upbeat and positive the experience, the more connected the client will become. Building more positive attitudes can be the edge that your team needs.
Building Positive Attitudes with Your Team Will:
Russ Bell has seventeen years of experience managing senior housing ranging from independent to assisted living. Prior to his housing management career, he worked in retail and commercial lending.
Russ utilizes his experiences to coach managers and teams to succeed. He helps teams understand the fundamentals of positive attitude and leads them to build their attitude on a solid foundation. Then he shows them how to spread that attitude to fellow employees and customers.
Does your organization need a positive attitude tune up?